Innovation is fundamental in development and social progress, whenever there is global chaos you are forced to innovate and advance technologically, currently technological tools are indispensable for the development of many companies.

Therefore, companies have embraced innovation and technology to systematize their processes and improve business opportunities since some processes and products are becoming more and more obsolete and it has been stated that innovation is key to the sustainability of the company over time, therefore, innovation plays an important role internally and externally of the company. The best experience for the customer must be created, processes must be reformed in search of systematization, agility and efficiency, currently creating innovative projects helps the exponential growth of the company so that the talent of the human resource must be taken advantage of so that the company subsists against the competition by developing improvements or inclusions in products.

Likewise, it can be determined that innovation is not an option but a necessity for all companies, you must always advance at the same speed as customers and the competition, if you do not choose to innovate you do not compete, therefore it can be a direct line to failure.

Finally, when a company belonging to the same sector innovates in its product, service or process, the other companies are immediately activated looking to be one step ahead, which contributes to the improvement of this sector and benefits thousands of people, increasing profitability.